The quality policy of Zoptal Solutions Pvt. Ltd is to provide high quality service to its customers that satisfy their requirement in every aspect. The overall policy of the company is to improve our quality by assessing, monitoring, and measuring the standards and enhancing our Quality and Procedural system.
This is something we address very meticulously by our Resources as well as Project Managers. We ensure that every web project that is undertaken by us goes through stringent quality tests before getting launched and uploaded.
We, at Zoptal Solutions Pvt. Ltd are committed to deliver creative and challenging software solutions while providing highest quality of work to our customers. It ensure following considerations:
- Provide detect-free software products that satisfy clients’ requirements diligently.
- Strive for thorough understanding of our customers’ application requirements and executing them by adhering industry standards.
- To continuously improve our processes and practices to increase efficiency and client satisfaction.
- Deliver professional services and software solutions according to the agreed statement of work.
- We will understand and share our quality management system, learning new skills to satisfy our customer’s needs.
- We will review the effectiveness of our quality management system at regular time intervals to keep and enhance our service quality.
- Develop and achieve quality improvement goals.
- We will handle the responsibility of all the team members to work together to ensure we meet our commitment to quality.
- Developing a productive work environment and fostering a performance based culture.
- Continual improvement of processes that will lead to the achievement of higher levels of performance.
- Focusing on managing, leading and developing the performance standards in proactive employees, high performing teams and positive management.
- Ensuring that all quality standards are met before the delivery of all the products and services through appropriate quality control and quality assurance practices.
- We will fulfil all the requirements of laws, regulations and contractual duties on the information security.
- We comply with all the rules and industry standards for information security.
- We will protect information assets form emerging threats and ensure confidentiality, availability, and integrity.
- All projects will follow a well-defined software planning process, which involves detailed estimation, goal setting, risk planning, software configuration planning, resource planning, and quality planning.
- We will make sure that we understand information security through education and staying updated with latest trends to keep our services in high quality check.
- We will review advanced industry practices on a regular basis in order to improve them.